I am soooooo happy with this company! Alan, the owner himself, came to my rescue less than an hour after I asked another carpet company to leave my home. I couldn't believe he was able to get me in so last minute, but that he also did such an impeccable job. I will definitely use him again. I'm so thankful that my awesome real estate agent, Julie Welter, recommended him and wish I'd asked her and called him first. He really was a knight in shining armour after the bad experience I had with the other company that morning.
This is the Chem-Dry you want. Alan came out to visit a property some tenants had destroyed with their untrained dog. I really thought I was going to have to pull up carpet I had only installed 3 years ago. He reassured me that he had seen worse. One of the carpets he said he couldn't make look new. But, that he would try. I really appreciated his honesty. Well, he even did a great job even with that carpet. I am so grateful. Alan is thoughtful, honest, and very conscientious about his work.
Very well. The gentleman was very polite, thorough and explained exactly what he would do. This is the first time I had tried Chem Dry.